What happens to annotations you make in ebooks? How can we make it better in webbooks?
A short presentation about the experiences—beyond reading—of books and how we might start to explore them in new open digital ways. Commissioned as part of Ullstein Verlag‘s internal “University Day.”
A rambling meditation on organizational strategy and design.
The importance of concepts, theories as ways of designing future opportunities. A call to create more tools to create, document and communicate them.
Overview of an early version of SEAMs (“Service Experience Architecture Maps”).